Queensland:
Cyclones:
Get ready QLD: Queensland Gov: HERE
Local Council Emergency Dashboards: HERE
Qld Disaster Recovery: HERE
BOM: Tropical Cyclone: HERE
Map Severe Weather, Flood, Cyclone Warnings and Emergency Alerts: HERE
Qld School Closures: HERE
Cars don’t work in floods. If It’s Flooded Forget it: More HERE
Ergon Electricity Outage Finder: HERE
Protect your pets: HERE
For your little brothers and sisters: Birdies Tree Stories
When it is too late to leave: The safest thing to do is to stay home. Even if conditions seem calm, they can change rapidly, making travel or being outdoors extremely dangerous.
Taking shelter in your home:
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A small, windowless room like a bathroom, laundry, or pantry.
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A hallway or built-in wardrobe, away from windows and external doors.
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The most solid corner of your house, furthest from the wind direction.
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If you have to, take cover under a mattress, heavy table, or sturdy furniture for extra protection.
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Stay indoors and avoid going outside for last-minute preparations, photos, or videos. Flying debris, falling branches, and sudden wind gusts can be extremely dangerous. Even a brief step outside puts you at risk, and emergency services may not be able to assist if conditions worsen.
For urgent assistance:
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Emergency calls: 000
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Qld Emergency numbers list: HERE
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Queensland State Emergency Service (SES)
For non-life threatening requests:
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lodge a request for SES assistance via www.132500.qld.gov.au or call (SES): 132 500
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download the SES app which is available for both iPhone and Android devices available here
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Housing maintenance
For non-urgent maintenance requests:
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submit a maintenance request using the Tenant Assist Qld app
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submit an online maintenance request
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Qld Gov Resources: HERE
BOM Tsunami – Australia and Indian Ocean: HERE
BOM Heat Wave: HERE
Qld Fire Dept warnings: HERE
New South Wales:
Community advice and preparedness
If severe weather or natural disasters are affecting parts of NSW, it’s important to take the situation seriously and follow advice from emergency services. Conditions can change quickly, so staying informed and acting early can help keep you and others safe.
If someone you are supporting is affected, encourage them to stay connected with trusted people, follow official updates, and seek help if needed.
State Emergency Service (SES):
- Current NSW warnings
- Evacuation Centres
- Prepare your home and property for flood and storm
- Emergency Kit Checklist
- Plan for your animals
Bureau of Meteorology: HERE
Download the Hazards Near Me App for the latest warnings and information.
Check road and traffic conditions with Live Traffic NSW
Northern NSW Council Emergency Dashboards:
Sydney Council Emergency Dashboards:
Plan and prepare for:
How do I get help?
For urgent assistance:
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Emergency calls: 000
- Non-urgent police assistance: Call 131 444 (Police Assistance Line).
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Reporting crime (Crime Stoppers): Call 1800 333 000
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NSW State Emergency Service (SES): 132 500
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In a major emergency, the Public Information and Inquiry Centre (PIIC) is activated to provide up-to-date public information: 24/7 1800 227 228.
Australian Red Cross: This service lets family, friends and emergency services know that you are safe in the event of an emergency. Find people you know may be affected by an emergency. HERE
Healthdirect: For free health advice 24/7, call 1800 022 222. If you need support in another language, contact TIS National at 131 450 and ask for Healthdirect.
Mental Health Line: If you or someone you know needs specialist mental health care, please call 1800 011 511. It is a free service operating 24 hours a day, 7 days a week and is staffed by specialist mental health professionals who offer mental health advice and referrals to local mental health services.
Crewing for or Helping Others
When something big or frightening happens, like a natural disaster or emergency, it can be hard to know how to support someone. You might feel worried, unsure what to say, or afraid of getting it wrong.
Start with simple things. Check in with them, listen, and let them know you’re there. You don’t need to have the answers. Just being calm, present and supportive can make a difference.
If they’re distressed, encourage them to stay connected to people they trust and to follow advice from emergency services. You can also help by:
- checking they are safe
- helping them contact family or friends
- encouraging breaks from constant news or social media
- reminding them to eat, rest and take things one step at a time
If you’re worried about their safety or things feel overwhelming, it’s important to get extra support. You can contact a professional service like Kids Helpline for any issue. In an emergency call 000. They can guide you on what to do.
If you’re under 18, reach out to a trusted adult or someone in your Crew to help you support them.
See Professional and Urgent Help for services
See Pathways to Help
Kids Helpline: ages 5 - 25
- Call: 1800 551 800
- Webchat: KHL get-help/webchat-counselling
Lifeline: all ages
- call: 13 11 14
- webchat: Lifeline get-help/webchat
- text: 0477 13 11 14
SuicideCall Back ages 15 + 1300 659 467
Headspace ages 12-25 1800 650 890
Mental Health Line 1800 011 511
1800Respect 1800 737 732
Beyond Blue:
- Call: 1300 22 4636
- Webchat:
https://www.beyondblue.org.au/get-support/talk-to-a-counsellor/chat - Forums: https://forums.beyondblue.org.au/
SANE:
- Forums: HERE
Family Drug Support Australia 1300 368 186
Aboriginal & Torres Strait Islander crisis support line 13YARN
QLife 3 pm - 9 pm 7 days
- phone: 1800 184 527
- webchat: 3 pm - 9 pm https://qlife.org.au/resources/chat
On YourCrew:
Keep checking in with your Crew and letting them know how you are going. It can be a quick emoji or a photo and/or a written piece - as long or short as you want.
Or call or chat with them directly from YourCrew.
If you are in a bad space:
Talk to your GP/doctor or contact Your Crew to
help you get to your doctor.
If you feel at immediate risk call 000
