Flood Recovery Hotline -7:30 a.m. - 7:30 p.m. 1800 560 760
to get help with:
navigating available support
mental health and wellbeing support
VicEmergency Hotline - The VicEmergency Hotline provides information during and after major incidents in Victoria. It also offers information to help householders, landowners and small businesses plan for and recover from emergencies.
Speak and Listen users phone 1800 555 727 then ask for 1800 226 226
Internet relay users connect to the NRS then ask for 1800 226 226
If you don't speak English call the Translating and Interpreting Service on 131 450 for translated information from the VicEmergency Hotline. If you know someone who can't speak English, provide them with this number.
For emergency help in a flood, storm or tsunami call: 132 500
Sometimes it can be hard to know what to do to support someone. You may feel stressed or scared you'll say the wrong thing.
Remember your main role in YourCrew is to listen, acknowledge and communicate support. That can mean calling a professional service such as Kids Helpline or, in an emergency, calling 000They can also guide you on what to do.
If you are under 18 years, you can also reach out to an adult or your Crew to help you support someone.