If you or a friend are in danger, call 000 right now.
Don't know what to do?
See PaTH
See Safety plans
Links and phone numbers throughout this site are live. Tap to activate.
Your GP is someone you can talk to about professional help. Your Crew can help you make an appointment.
PROFESSIONAL CONTACTS
Scroll down to find the service you need
Talk to your GP/doctor or contact Your Crew to
help you get to your doctor.
If you feel at immediate risk call 000
Search for a mental health or community service near you here:
https://directory.wayahead.org.au/
24/7 NATIONAL HELPLINES:
Kids Helpline ages 5 - 25 1800 551 800
Kids Helpline Webchat KHL get-help/webchat-counselling
Lifeline all ages 13 11 14
Lifeline webchat 7pm - Midnight Lifeline get-help/webchat
Lifeline text 12pm - Midnight 0477 13 11 14
SuicideCall Back ages 15 + 1300 659 467
Headspace ages 12-25 1800 650 890
Mental Health Line 1800 011 511
1800Respect 1800 737 732
youthbeyondblue 1300 22 4636
Family Drug Support Australia 1300 368 186
Aboriginal & Torres Strait Islander crisis support line 13YARN
QLife 3pm - Midnight 7 days
phone: 1800 184 527
webchat https://qlife.org.au/resources/chat
Other Mental Health Services
search for a mental health or community service near you here:
https://directory.wayahead.org.au/
ReachOut PeerChat – available for webchat Monday to Friday 1 to 8 pm (Sydney time). Book in a chat here.
Mental health and wellbeing (general)
eheadspace 1800 650 890 9am - 1am AEST 7 days
SANE 1800 18 7263 10am - 10pm AEST M-F
Depression & Anxiety:
youthbeyondblue 1300 22 4636 24/7
Online Chat https://online.beyondblue.org.au/#/chat/start 1pm - 12am
MindSpot 18+ National Online free 1800 61 44 34 8am - 8pm M-F 8am - 6pm Sat AEST Website https://www.mindspot.org.au/
youthfocus WA (12-25 yrs) +61 8 6266 4333 Website https://youthfocus.com.au/
Eating & Body Image Issues:
Butterfly Foundation 1800 33 4678 8am - midnight AEST 7 days
LGBQTIA+
QLife 1800 184 527 3pm - Midnight AEST 7 days
Webchat qlife.org.au/get-help 3pm-12am 7 days
Aboriginal & Torres Strait Islander support:
WellMob Website wellmob.org.au
13YARN 139 276 Website https://www.13yarn.org.au/
Victoria: Yarning Safe'n'Strong 1800 959 563 24/7 Website https://www.vahs.org.au/yarning-safenstrong/
Mental Health CRISIS NUMBERS BY STATE:
Australian Capital Territory
- Mental Health Triage Service: (02) 6205 1065 or 1800 629 354 (24/7)
New South Wales
- Mental Health Help Line: 1800 011 511
- Child Protection: 132 111
Northern Territory
- Northern Territory Crisis & Assessment Telephone Triage and Liaison Service: 1800 682 288 (1800 NT CATT)
- Child Protection Hotline: 1800 700 250
- NT Police 131 444
Queensland
- Mental Health Access line: 1300 642 255
- Health advice: 13 HEALTH (13 43 25 84)
South Australia
Tasmania crisis numbers
- Mental Health Services helpline: 1800 332 388
Victoria
- SuicideLine: 1300 651 251
Western Australia
- WA Mental health emergency response line: 1300 555 788 (Metropolitan area) or 1800 676 822 (Peel area)
- Rurallink: 1800 552 002 (rural WA only)
- Crisis Care Helpline: 1800 199 008
Sexual Assault Helplines by State
National:
Braveheart - sexual assault support for youth
1800 272 831 Support Line 8:30am to 4:30pm M - F AEST
1800Respect 1800 737 732 24/7
https://www.1800respect.org.au/
Domestic violence crisis +612 6280 0900 24/7
- New South Wales — NSW Rape Crisis Centre 1800 424 017 or NSW Health Sexual Assault Services (visit web page to find the number in your local area)
Domestic Violence: 1800 656 463 24/7
- Northern Territory — Department of Health, Sexual Assault Referral Centres
Alice Springs: 08 8955 4500
Darwin: 08 8922 6472
Katherine: 08 8973 8524
Tennant Creek: 08 8962 4361
- Queensland — Sexual Assault Helpline 1800 010 120
- South Australia — Yarrow Place Rape and Sexual Assault Service +61 8 8226 8777 or 1800 817 421 freecall
Domestic Violence Crisis Line: 1800 800 098
- Tasmania — Sexual Assault Support Service 1800 697 877
- Victoria — Sexual Assault Crisis Line 1800 806 292
- Western Australia — Sexual Assault Resource Centre +61 8 6458 1828 or free call 1800 199 888
Alcohol and Drug Information Services
NT ADIS: 1800 131 350
NSW ADIS: 1800 250 015 24/7 outside metro 1800 422 599
SA ADIS: 1300 131 340
QLD ADIS: 1800 177 833
TAS ADIS: 1800 811 994
VIC ADIS: 1800 888 236
WA ADIS: +618 9442 5000 outside metro: 1800 198 024
ACT ADIS: +612 6207 9977
NSW Drug and alcohol service intake numbers:
To access a local public drug and alcohol service, please contact your local health district:
- Central Coast - +61 2 4394 4880
- Illawarra Shoalhaven - 1300 652 226
- Nepean Blue Mountains - 1300 661 050 (24/7 service)
- Northern Sydney - 1300 889 788 (8:30 am - 5:00 pm)
- South Eastern Sydney - +61 2 9332 8777 (Northern) +61 2 9113 2944 (Central)
- South Western Sydney - +61 2 9616 8586
- Sydney - 1800 793 466
- Western Sydney - +61 2 9840 3355
- Far West - 1300 662 263
- Hunter New England - 1300 660 059
- Mid North Coast - 1300 662 263
- Murrumbidgee - 1800 800 944
- Northern NSW - +61 2 6620 7600
- Southern NSW - 1800 809 423
- Western NSW - 1300 887 000
Debt:
National Debt Helpline: https://ndh.org.au/
Chat: weekdays 9:00 am to 8:00 pm
Phone: 1800 007 007 weekdays 9:30 am to 4:30 pm
Gambling Help Online: https://www.gamblinghelponline.org.au/
Ph: 1800 858 858 free, confidential, 24/7
Gamblers Help: https://gamblershelp.com.au/ Ph: 1800 858 858 free, confidential, 24/7
FORUMS, TOOLS & VIDEOS
Find Professional Services
Search for a mental health or community service near you here:
Find a mental health or community service WayAhead Directory
ReachOut: Next Step
ReachOut: Forums
HRF: Safety plans
Amazing Workshops
Reach Foundation: Workshops
How to talk to adults
1. Choose an adult you trust
e.g. parents, aunts/uncles, teachers, school counsellors, doctors, etc.
Remember: if they are concerned for you or someone else's welfare, they may need to contact a professional to guide them and you.
2. Think about what you want from them - and tell them
e.g. Please, I need to get this off my chest, but I ask that you listen and don't give me advice
Can you please give me some advice
Can you please support me with ..
Can you please help me solve [a problem]
Please help me get to [professional help or another help source e.g. teacher]
Remember: if they are concerned for you or someone else's welfare, they may need to contact a professional to guide them and you.
3. Think about how you feel about telling this person and use that feeling in your words
e.g. I'm afraid you may be mad at me ..
I feel ashamed about this ..
This is really embarrassing but ..
4. Practice - think about what you want to say; you can write it down and say it out loud
5. Choose a time when they are not too busy or too distracted
e.g. talking in the car can be a good time
Note: It could be a good idea to schedule a time with them beforehand, especially if they are teachers or school counsellors.
6. Don't like face-to-face .. You can use YourCrew to communicate with Crew through text, share your safety plan, and share a journal page. Don't have the words? You can use the 'Show Someone' function (found in the emergency button) to copy or edit suggested words to send to Crew, or you can call a Crew member. There are external Webchat professional services. Direct links can be found in A-Z Professional & Urgent Help
Other:
ReachOut: 5 steps to talking to someone you trust
Useful links
Talking to someone you trust
ReachOut: 5 steps to talking to someone you trust
Choosing the right professional:
Health Direct: How to find the right professional
ReachOut: What are mental health professionals
Raising Children: Mental Health Professionals: A guide for pre-teens and teenagers
Helplines - how they work
ReachOut: What happens when I call a helpline
ReachOut: How to call a helpline
KidsHelpline: Phone Counselling - How it works
KidsHelpline: Webchat Counselling - How it works
KidsHelpline: Email Counselling - How it works
HELP OTHERS / CREW
Sometimes it can be hard to know what to do to support someone. You may feel stressed or scared you'll say the wrong thing.
Remember your main role in YourCrew is to listen, acknowledge and communicate support. That can mean calling a professional service such as Kids Helpline or, in an emergency, calling 000 They can also guide you on what to do.
If you are under 18 years, you can also reach out to an adult or your Crew to help you support someone.
See Professional and Urgent Help for a list of services with live phone numbers and links
Parent numbers to get advice:
There is a different Parentline service in each State or Territory
Parentline Queensland and the Northern Territory
1300 30 1300 (cost of a local call)
8am to 10pm, seven days a week
Parentline Victoria
13 22 89 (cost of a local call)
Open 8am to midnight 7 days a week
Parent Helpline South Australia
1300 364 100 (cost of a local call)
24 hours a day, seven days a week
Parent Line NSW
1300 1300 52 (cost of a local call)
9am to 9pm Monday - Friday
4pm to 9pm Saturday and Sunday
Ngala Parenting Line WA
(08) 9368 9368 or 1800 111 546 (free for STD callers)
8am to 8pm, 7 days a week