Obvious Reason - assessed as not in imminent danger of self-harm
TALK for long enough to gain an understanding of basic facts
LISTEN to what is being said AND to feelings being expressed (be aware of the diverse range of emotions if possible)
VALIDATE their feelings – not their fault, feelings are real and valid
COMMUNICATE your support and acceptance – DON’T JUDGE
FOLLOW UP – arrange to check-in in a specified period. If the behaviour persists or you feel uncomfortable go to professional help
PRACTICAL STEPS
Make an appointment with counsellor/GP?
If you feel uncomfortable:
Tell them you are concerned about them and would like to get further support. You could say:
"This is too big for the both of us, we need help, I'd like to call someone who can help us."
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Relationship break-up
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Friendship issues i.e. bullying, racism, fight
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School issues i.e. failed exam; struggling to cope
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Parental Problems i.e. fighting; divorce
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Sexual – identity, contraception, hormonal and body changes
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Abuse - see A-Z Abuse
